Sunday, August 21, 2011: The 24-hour helpline of the Labour Department - 0471 155300 introduced in the state on August 17 had evoked positive response with quick redressal of various labour problems. However, the Malayali attitude of playing tricks to register false complaints was not an exception. The first call to the helpline was from Kottarakkara who introduced himself as a computer operator from a private firm and said that his supervisor was paying only Rs 7,500 as salary. The call was made from a telephone booth and the `employee’ gave a mobile number also. When the officials tried the mobile number it was found that the number was of a computer operator, but strangely he had never registered a complaint.
Additional Labour Commissioner VN Anil Kumar, who is in charge of the helpline, said that the employee said that he was satisfied with his work and salary. Someone had tried to mislead the officials against the firm and the supervisor which is a misuse of the facility introduced by the government to help the people in need.
On the first day 50 complaints were registered at the helpline regarding ‘Nookkukooli’ to labour laws, not getting minimum salary, and violation of fair wages and unemployment problems. There were also enquiries regarding daily wages of labour, headload workers and rates for loading and unloading household goods.
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