Compensation ordered for Emirates' passenger

The Ernakulam Consumer Disputes Redressel Forum (CDRF) has ordered  Emirates Airline to pay Rs 2.8 lakh as compensation to a person who sustained injuries following the mid-air turbulence of its flight from Dubai to Kochi in April 2010.

The petitioner Siju Paul, native of  Cherkunnam, Ernakulam and working in Ireland, had approached CDRF against Emirates Airline. The drafted order of the case came out on Thursday. As per the petition filed by the complainant, he along with his family boarded the aircraft on April 25, 2010 from Dubai to Kochi. While airborne, the aircraft suddenly stooped from 20,000 ft to 5,000 ft owing to air turbulence. No advance information was given to the passengers to fasten the seat belt. Following the impact, Siju Paul sustained right clavicle  fracture. The airline company did not provide medical service to the complainant and his family at Kochi Airport.